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Many municipal, county and state government agencies have experienced benefits associated with centralized scanning, like simplified retrieval and formats that are easily shared with constituents. Yet, production scanning has considerable limitations. In a centralized environment, capture is limited to information that is already on paper. At further expense, the paper has to travel to the scanning location.
As new data is generated through Office software, email, faxes and documents, there is huge benefit to capturing that information immediately, at the point of transaction, right where it happens. ILINX Capture provides a flexible, affordable way for government organizations to enable workers at any desktop to contribute information in a secure, electronic format to a workflow for
document routing and document
approval, to an existing electronic record or to a repository. This distributed capture model complements centralized systems, reducing the cost of operations.
ILINX Capture delivers processed information to a variety of backend systems including databases, workflow, EDMS email or EMC systems. Providing audit trails and logging, ILINX Capture’s robust features include redaction, annotation, indexing and validation all within an easy-to-use, graphical user interface.
Trying to meet higher demands with fewer resources, it is imperative for government organizations to deploy affordable technology to help improve efficiencies, security and compliance. From disaster
preparedness to disease control to public disclosure,
ILINX Capture is the best choice to help agencies with the capture part of their information management processes.
Benefits:
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Reduce the cost of operations, like shipping expenditures
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Reduce software implementation and administrative costs (eliminates need for “fat client” installation and maintenance)
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Reduce equipment costs (inexpensive, small desktop scanners vs. high-end production scanners)
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Scan in one location and index in another (optimize labor cost differentials across regions)
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Improved efficiencies and immediate access to information
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Information security (stored electronically from point of origin & control over access)
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Mitigate risk by providing secure storage
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Improve compliance through the ability to capture all essential information
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Improved access to resources for constituents such as food stamps, healthcare services, employment and home assistance, and much more
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USE CASE:
ILINX Capture in an Agency with Multiple Locations
This west-coast county has a Department of Health & Human Services with more than 25 administrative and service locations.
Although many of the locations use multifunctional devices for their copying, scanning and faxing needs, a great number are located in older buildings with sluggish T1 connections. In order to have control over maintenance and support, new applications to go on employee desktops require approval by the IT department, slowing the process of adopting new technology, especially Windows client applications.
Moreover, there is a wide variety of technological expertise of employees at different locations depending on the type of services provided, from Senior Services to Homeless Benefits to Financial Assistance.
ILINX Capture
By deploying ILINX Capture, the Department of Health & Human Services can realize the benefits of capture at all of its separate locations.
The ILINX solution combines robust functionality and flexibility at a much lower cost than traditional production scanning systems. Training is minimal for the variety of user professionals. Because it is a web application with no client footprint, the county’s IT department does not have to install, support or maintain the application on each individual computer.
As perfect as ILINX Capture is for individual desktops and desktop scanners, it also allows the county to leverage their investment in MFDs, providing an ideal capture vehicle for this technology. ILINX can capture email, faxes and paper documents on a variety of devices, improving compliance and mitigating risk.
ILINX Capture’s simple interface can be quickly mastered by Department users, who can capture information in just a few clicks. Constituents enjoy quicker responses to their needs, as workflow can begin immediately following a transaction. Internally, workers can access and process time-critical data, such as statistics on pending pandemics. In addition, because the processing of images uploaded from ILINX Capture can be scheduled to happen in off hours, activity on the T1 lines is minimized during working hours.
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